Shipping policy
Candee Lane Children's Boutique Shipping Policy
At Candee Lane Children's Boutique (Candee Lane LLC), we strive to offer a smooth and efficient shipping experience. Below you will find all the details regarding our shipping rates and delivery times.
Shipping Methods & Rates:
1. Economy Shipping (5 to 8 Business Days)
- Orders $50.00 and up: FREE
- Orders 0lb–5lb: $4.90
- Orders 5lb–70lb: $19.90
2. Standard Shipping (3 to 4 Business Days)
- Orders 0lb–1lb: $6.90
- Orders 1lb–5lb: $9.90
Processing Time
Please allow 1-2 business days for order processing before your order is shipped. Orders are processed Monday through Friday, excluding holidays. Once your order is shipped, you will receive an email notification with tracking information.
Shipping Restrictions
At this time, we only offer shipping within United States, and we do not ship to P.O. boxes. If you are outside our shipping zones or have any specific delivery needs, feel free to contact us at info@candeelane.com.
Order Tracking
Once your package is on its way, you will receive a tracking number via email. You can use this number to track the progress of your shipment through our carrier’s website.
Lost or Delayed Shipments
If your order is delayed beyond the expected delivery time, or if your package is lost in transit, please reach out to our customer service team at info@candeelane.com. We will work with the carrier to locate your package or issue a replacement, if necessary.
Changes to Orders
If you need to make changes to your order or shipping address, please contact us within 24 hours of placing the order. After this time, we cannot guarantee changes can be made.